We cannot issue a refund for purchased points because virtual currency is a digital service that, once delivered and activated on your account, cannot technically be reversed. The decision not to allow refunds stems from the need to protect the integrity of the game’s economy and prevent abuses, such as using purchased points and then attempting to refund them. Additionally, such transactions involve operational costs, and the terms of use, which were accepted at the time of purchase, clearly state that they are final. This approach allows us to ensure equal conditions for all players and maintain the stability of the entire game system.